Withdrawals and new payment methods

Do I need to deposit before withdrawing with a new payment method?

Yes. For some payment methods, you must first make a deposit using that method before you can use it for withdrawals.

 

Why is this required?

This is part of our withdrawal policy and helps:

• Verify the payment method belongs to you
• Meet security and regulatory requirements

 

What should I do?

If you want to withdraw to a new payment method:

1. Make a deposit using that method
2. Once processed, request your withdrawal using the same method